Cancellation & Refund Policy

Last updated on 18-06-2024 16:24:50

At EPIPHANY INFOTECH, we strive to provide the best services to our clients. However, we understand that sometimes plans change. Please review our cancellation and refund policy below:

Cancellation and Refund Requests:

  1. Within 24 Hours of Project Kick-Off:
    • Clients may cancel their project and request a full refund within 24 hours after the official kick-off of the project. To do so, please contact our customer care team or your project manager immediately.
  2. After 24 Hours of Project Kick-Off:
    • If more than 24 hours have passed since the project kick-off, you may still contact our customer care team or your project manager. We will review your request and offer an appropriate solution case-by-case basis.

Refund Processing:

  • In cases where EPIPHANY INFOTECH approves a refund, please note that it may take 16-30 days for the refund to be processed and credited back to the end customer.

Contact Information:

For any cancellation and refund requests, or if you have any questions regarding our policy, please contact at:

Thank you for choosing EPIPHANY INFOTECH. We appreciate your business and look forward to serving you.

EPIPHANY INFOTECH
D-151, 3rd Floor,
Phase 8, Industrial Area,
Sahibzada Ajit Singh Nagar, Punjab 
160059
Email:
info@epiphanyinfotech.com
Phone Number:
+91 (985)-557-7706
Website:
www.epiphanyinfotech.com

 

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